My expectations weren’t high for my enjoyment but at nearly $900 for our night in a bear cub suite during a holiday weekend, I had hoped to be pleasantly surprised. Our kids had a blast in the waterpark and generally enjoyed the stay. We never encountered one bad staff (pack) member, they were all more than friendly.… The room and facilities were kept clean from what we seen. So the rate was more than good considering it included the water park. There were literally cars lined up waiting for people to leave because there was nowhere to park! Although there were issues we only paid $109/night for 5 people. The arcade is EXPENSIVE! Be careful where your room is, there are some that the doors literally have to walking out to the play area where the bowling, rockwall and mini golf are. There was a line of parents and little ones waiting at the bottom for a double tube that never got one because as the others got off the slide they would never give up their tube and instead hold onto it and go again, and again, and again. Littler kids are not allowed to ride alone and there were very few double tubes. And the one waterslide that had the double tubes needs far better management. The hot tub was literally standing room only shoulder to shoulder packed. Lazy river was packed with kids just racing around it without tubes, anything but lazy and relaxing. I just figured being a waterpark lodge that there'd at least be a retractable clothes line in the shower. And oddly did not have anywhere to dry wet swimsuits and towels other than the bathtub. Room was a tad smaller than expected for 5 people. We could have gone on a week long trip to the Caribbean for what we ended up paying here in 2 nights.… A continental breakfast should have been included, and the staff should be more involved. ![]() Mostly because for the price it’s really a true rip off. ![]() Overall it wasn’t an experience to write home about. Again for $1500 a maid should come in and refresh towels, make beds, and refill anything empty. Makes sense, right? □□♀️ Also no room service. They told me it’s dangerous for a child to sit in the lap of a parent. He got going so fast he fell back and hit his head and then was petrified. Our son was 2 and they expected us to send him down alone and catch him at the bottom. Another huge complaint was in the little kids water park they would not allow parents to go down the slide with their child. Highly recommend the old mill restaurant. We went out to dinner during our stay as the food was better and it was cheaper. A sliver of cheesecake for example and I do mean a sliver was $10 plus tax. Anything extra you want to do or eat cost you a lot of money. The chlorine was so strong it burnt our nose end eyes. This includes nothing other then the water park. My family and I went with family friends. There is also a bar for the parents/adults so when the kiddies are asleep sneak down for a few drinks.… Just google it and use maps on your cell phone. Most guests are not from the area and do not know this and forget about googling "nearest restaurants". All easy access right off the highway eastbound. All these places will save a family a ton of money in food. There are also many restaurants just down the highway (Rte.2) that are also 5 minutes away in Leominster, MA such as Friendlys, Longhorns, Applebees, etc. Food is expensive so just take a 5 minute ride down the street to the gas station where there is a Dunkins/ Nathans for lunch and is also great for dinner. Timberwolves rooms are noisy because of the arcade right below and beside them. Hotel rooms in the upper floors of the main building are the best. States do this so all school vacation venues are never overbooked. etc.) do not have the same vacation week as each other so basically Feb. Each abutting State (Maine, Vermont, RI, NH, Conn. Obviously weekends and school vacation weeks are packed. Parents have to remember kids don't care about those things. Parents will find it crowded, noisy and some items expensive. ![]()
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